Faq

Our virtual assistants come from a wide range of backgrounds. Our VAs are capable of doing any task that may be done online or over the phone. Talented individuals from our vast pool diligently perform a variety of tasks, including the following:

• Sales.
• Social Media Management.
• Data Entry.
• Customer Service.
• Scheduling.
• Administrative task.
• Online Research.
• Phone Calls.
• Calendar Management.
• Email Management.
• Graphic Designing.
• Website Development.
• App Development.
• Software Development.

Most of our clients are headquartered in Australia, United States, Canada, and the United Kingdom, and our virtual assistants work in accordance with their schedules and business hours. Because we complete many tasks around the clock, Our Virtual Assistants can work following the time period that corresponds to your local time.

Yes, a dedicated virtual assistant will be assigned to you and act as your main contact. Simply follow the same guidelines as you would with a local employee and let your VA take care of your needs. Our virtual assistants do the majority of the routine chores that our clients assign us, but since each client is unique, we advise you to first spend some time talking with your personal VA about your needs and preferred manner of completion. If you put a little effort into your assistant now, you'll save time later and get the precise outcomes you desire.

Your You will be given your VA's direct email address and a country-specific phone number so you can contact them whenever you'd like. We present options for:

• Email
• Phone
• Video Conference
• Skype
• Live Chat
• Any other collaboration software.

You can always talk to the specific Project Manager who has been assigned to you directly to resolve any concerns you may have if you are unhappy with your current assistance. We can always provide you with a free replacement VA if needed. You can contact info@ozvirtualtech.com by email with your complaints as well. If anything else about your project isn't going according to plan, or if you would want to contact us using our website's customer support number.

Our operations provide the same degree of safety and protection for critical data as your own offices:

• Our workspaces and equipment are continuously observed.
• To maintain integrity, we employ a secure firewall on a network that is password-protected.
• We have internet firewalls, policies restricting access to specific websites, and physically secured offices.
• Every computer in our offices is constantly there, runs Windows, has Microsoft Office loaded, and is secured by antivirus software.
• To ensure seamless operations, all staff members receive ongoing technical support and oversight.
• We have a Data Protection Act registration. We adhere to the rules specified in the Data Protection Act.
• We also employ excellent SSL encryption to further guarantee the security and privacy of your data. Our assistants cannot access any personal information you input unless you specifically grant them access to your account so they can, for example, make purchases on your behalf.
• There is round-the-clock surveillance, IP-based security cameras are installed, fingerprints are used to control admission and exit, and cell phones and writing implements are not permitted on the operations floor. Your information will always be completely secure.

The individuals with whom we collaborate set our quality apart from that of our rivals. We actively seek for the best candidates from prestigious universities. Since we sincerely feel that the caliber of our workers reflects on our organisation, we make it a point to only hire the best candidates. Each virtual assistant is working toward a master's degree after completing their undergraduate courses. Some of our employees are very knowledgeable in particular areas and may be able to provide further information. Our virtual assistants sound unbiased and speak English fluently. If you would like to evaluate the caliber of our virtual assistants, you can interview them.